For sales campaigns and telemarketing with automatic dialing
automatic.
3X more contacts, with the same number of operators!
Progressive, automatic and predictive dialing
Contact management
Call recording
Scripts
Forms
Call types
Blocking contacts
Real-time agent monitoring
Reports and statistics
API for integration with other systems
Data export to Excel
Business
20€
user/month
For teams that want to serve customers by phone,
WhatsApp, e-mail, SMS and social networks.
Includes everything from Core and more:
Predictive marking
Dynamic scripts
Definition of Caller ID by campaign and at random
Sorting contacts in the Campaign
Sending SMS
Sending E-Mail
Internal Chat
Professional
19.90€
user/month
For customer service via telephone.
100% Web Agent Portal with WebRTC technology
Call notes
Call types and labels
Pop-up on calls with contact information
Opening hours
Call recording
Call handling groups, IVR and ACD
Native CRM
Conversation history
Agent monitoring
Reports, Statistics and Dashboards
Business
24.90€
user/month
For teams that want to serve customers by phone,
WhatsApp, e-mail, SMS and social networks.
It includes all the features of Professional and more:
WhatsApp, E-Mail, SMS, Messenger and Instagram
Queues and Callbacks
Omnichannel conversations
Advanced call distribution skills
Satisfaction surveys
Monitoring queues
Personalized dashboards
Rest API integrations, Webhooks
Enterprise
29.90€
user/month
For omnichannel customer service and telemarketing campaigns.
It includes all the features of Business and more:
Automatic campaigns
Progressive, automatic and predictive dialing
Forms
Dynamic scripts
Telemarketing
Contact Center
Core
Business
Professional
Business
Enterprise
Telephone exchange
Call Management
Internal Calls/Extensions
Individual and Shared Voicemail
Music on Hold
Call recording
Conference calls
Call Handling Groups
Queues
IVR (Interactive Voice Response)
Call Distribution (ACD)
Opening hours
Touch the Speakers
100% Web Operator Portal
WebRTC technology
International calls
Contact Center
CRM
Contact Management
Custom fields
Contact labels
Static and Dynamic Groups (Coming soon)
Call and conversation history
Calendar of activities
Task Management
Task queues
Call Management
Pop Inbound Call
Call Notes
Forms
Call Types
Call labels
Web Callback
Queued Callback
Automatic Callback
Callback scheduling
Skill Based Routing
Caller Language
Dedicated/Exclusive Agent
Contact owner
Last Agent connected by Webhook
Blocking unwanted numbers
VIP
Personalized IVR
Post-call Survey
Wallboard
Omnichannel communication
SMS (add on)
E-Mail (add on)
WhatsApp (add on)
Facebook Messenger (add on)
Internal chat (add on)
SMS and E-Mail templates (add on)
Campaign Management
Predictive Marker
Progressive Marker
Semi-Automatic Manual Marker
Blacklist
Callback scheduling
Click-to-Call
Scripts
Dynamic Scripts
Forms
Configurable call types
Call labels
Importing Contacts (csv or Excel)
Automatic field creation on import
Duplicate Campaigns
Webhook when launching calls
Monitoring and Statistics
Call listening
Pause control
Agents' Activity Log
Queue Monitoring
Agent monitoring
Queue Management
SLA
Reports and Statistics
Personalized dashboards
Call statistics
Call reports
Operator Reports
Customized reports
Professional
Chat
Web-Chat
In-App Chat
Chat Typing Indicators
Customizable Chat Widgets
Canned Responses
Messaging (SMS/MMS)
5 countries coverages & rates
Two-Way Text Messaging
US 6 CA
MMS Messaging
Socials
WhatsApp Business
Facebook
Instagram
Twitter
Voice
Features for Agents
Omni-Channel Conversations
Conversation History
Unified Agent Desktop
Case Updates
Custom Actions
Features for Managers & Administrators
Monitoring
Reporting & Performance
Integrations
Administration & Security
Support
Business
Chat
Web-Chat
In-App Chat
Chat Typing Indicators
Customizable Chat Widgets
Canned Responses
Messaging (SMS/MMS)
5 countries coverages & rates
Two-Way Text Messaging
US 6 CA
MMS Messaging
Socials
WhatsApp Business
Facebook
Instagram
Twitter
Voice
Features for Agents
Omni-Channel Conversations
Conversation History
Unified Agent Desktop
Case Updates
Custom Actions
Features for Managers & Administrators
Monitoring
Reporting & Performance
Integrations
Administration & Security
Support
Enterprise
Chat
Web-Chat
In-App Chat
Chat Typing Indicators
Customizable Chat Widgets
Canned Responses
Messaging (SMS/MMS)
5 countries coverages & rates
Two-Way Text Messaging
US 6 CA
MMS Messaging
Socials
WhatsApp Business
Facebook
Instagram
Twitter
Voice
Features for Agents
Omni-Channel Conversations
Conversation History
Unified Agent Desktop
Case Updates
Custom Actions
Features for Managers & Administrators
Monitoring
Reporting & Performance
Integrations
Administration & Security
Support
One platform, all the features
Features
Business
Professional
Core
Premium
Essential
Professional
Enterprise
Price per user
14,9€
14,9€
19,9€
24,9€
29,9€
Phone number included
1
1
1
Price per additional telephone number
5
5
5
5
5
Free incoming calls (excluding 800, 808)
Maintenance period of call recordings
3 months
1 year
3 months
1 year
1 year
Phone number included
On request
On request
On request
On request
On request
Voice
Economical calls to the whole world
Geographical, nomadic, special or international numbering
Number portability National and International
Call control Hold, Mute, Transfer and
Conference
Call transfer Direct and
Answered
Internal/extended calls Direct and
Answered
Voicemail
Call recording
Music on hold
Conference calls
Call Handling Groups
Queues
Auto attendant / Welcome
Other functionalities such as IVR, other
communication channels, campaigns, productivity, monitoring, reports and dashboards and integrations
are available but not included.
Don't be in doubt, we explain
Does the subscription require a minimum number of users?
No. You can only subscribe to one operator on any of the plans.
Do Directors and Supervisors have a cost?
No. Account administrators and supervisors are free of charge. Only users who
access the operator portal (app) are charged according to the plan chosen.
Is it possible to have different plans for users?
Yes, plans are subscribed per user. For example, we can have users with the
plan and others with the Professional plan.
Is there any loyalty when subscribing to services?
No. Subscribed plans renew after 30 days until they are canceled.
Is it possible to reuse the license of a canceled user?
Yes. When you delete a user, the license can be transferred to another user you create. This way you don't waste license time.
Can I carry my numbers?
Yes, we can port any national number (except cell phone numbers) and we can also port numbers in around 40 other countries. Please contact us for more information.
Please let us know more
Don't have any doubts about our services.
We'll tell you all about how to help your business.
